Our Policy
We value your satisfaction and want to ensure you have the best experience with our brand. Please review our policy below:
Exchanges:
• We accept exchanges within 48 hours of the delivery date.
• Items must be unworn, unwashed, and with original tags intact.
• Exchanges can be made for a different size or color, subject to availability.
• Customers are responsible for the shipping cost of returning the item unless the item is defective or incorrect.
Refunds:
• We currently do not offer refunds, except in the case of:
• You received a defective, damaged, or incorrect item. that cannot be replaced.
How to Start an Exchange:
1. Email us at ( support@bahrr.com ) with your order number and reason for exchange
2. We'll reply within 48 hours with the next steps.
3. Once we receive and inspect the returned item, we'll process the exchange or issue store credit.
Note:
We reserve the right to refuse returns that do not meet our policy standards.